Error codes that don’t make sense are among the most aggravating things that can happen. The errors always appear at the worst possible times, have varied names depending on the company, and never explain themselves.
Among the many Disney Plus error messages, “Error Code 83” is particularly common. If you see this message, Disney Plus has detected that you’re trying to access the service from a device that isn’t capable of running the app. This is likely an anti-piracy effort, but bugs imply that even legitimate devices may encounter it.
Assuming you are using a Suitable Device, however, you can quickly resolve Error Code 83 in a few different methods. What you need to do is listed below.
1. Make Sure You’re Connected To The Web
Disney Plus, like other streaming apps, requires a stable internet connection for optimal viewing. Error Code 83 occurs when Disney Plus believes there is a problem with your device, which it may attribute to a shaky internet connection.
If you’re having trouble streaming over Wi-Fi, you can try reconnecting to a different signal, restarting your router, or just relocating your router closer to the device you’re using to stream.
An ethernet cable can be used instead of Wi-Fi to connect a computer, game console, or suitable streaming device.
2. Simply Reboot Your Device And Disney Plus
The old proverb goes something like this: “Turn it off and on again.” When all else fails, this is still a great way to fix the problem.
Turning off Disney Plus should be the first step.
- In order to exit an application on a gaming console or media player, simply close the app.
- To close Disney Plus from your mobile device, swipe up from the bottom of the screen, which will reveal your currently active apps.
- To close a web browser on a computer, press the “Exit” button.
The next time you want to watch something on Disney Plus, open it up again.
If it doesn’t work, try powering down and then restarting your device.
If that doesn’t work, try erasing Disney Plus from your mobile device, console, or streaming device and re-downloading it.
One quick workaround that some customers have found is to switch to a different Disney Plus account.
3. You Need To Upgrade Your Hardware and Software
Because of its long existence, Disney Plus is compatible with a wide variety of devices. However, Disney Plus may no longer work with your outdated device.
The Settings menu is where you’ll find the option to update your gadget. You should probably get a new gadget if your current one is so old that it no longer supports software upgrades.
Also, Make Sure The Disney Plus App Is Up-To-Date
- On a gaming console or streaming device, highlight the Disney Plus app on your home screen and press the options button on your remote.
- Go to either Apple’s App Store or Google’s Play Store on your mobile device.
- There is no Disney Plus app for personal computers, but you can get the most recent version of your browser by hitting the menu button (three vertical dots) in the upper-right corner. It’s also possible that you’ll have to access the browser’s preferences panel.
4. Verify That You Are Using An Authorized Method Of Watching
Several distinct platforms are compatible with Disney Plus. The catch is that there’s a unique procedure for accessing Disney Plus on each of these gadgets.
If you’re watching on an iOS or Android device, for instance, check sure you’ve downloaded and installed the official Disney Plus app. The browser-based viewing method is not supported.
Also, third-party Disney Plus programs for computers are unreliable. If you want to see the Disney Plus website, just click here to redirect to their website.