The PS4 has a solid reputation for dependability, but problems are to be expected as the platform ages and falls into “last-gen” territory. In reality, fresh issues are constantly being uncovered.
Fun new problems aside, wireless PlayStation 4 controllers are incredibly convenient, but they do require syncing before they can be used. If you own a PlayStation 4 or PlayStation 4 Pro, syncing your PS4 DualShock controllers shouldn’t be difficult, but if you’re having trouble, we’re here to help. Here, we’ll detail every PS4 controller problem you might encounter, leaving you free to concentrate on picking out games.
Wireless PlayStation 4 controllers are incredibly convenient, but they do require syncing before they can be used. PlayStation 4 and PS4 Pro customers shouldn’t have any trouble syncing their controllers, but if there was any doubt, we’re here to clear it up.
Synchronizing A PS4 Controller:
Any USB 2.0 Micro-B cable will work to connect the DualShock 4 to the console, and even though there are only two USB ports on the system, you can still sync up to four controllers per player account.
- Plug the controller’s end of the USB cable into the port on top of the controller, and the other end into a USB port on the front of the PS4 before powering on the system.
- Power up your PS4 by clicking the button on the back of the system. If your controller is properly connected, it should be assigned to the first free player position immediately.
- Access the login screen to select an existing player account or create a new one by pressing the PS button located in the center of the controller.
Pro Tip: Pressing the PS button on the controller will no longer turn on the console.
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Methods For Wirelessly Syncing Extra PS4 Controllers:
- Once you have one controller working with your system, you can add others wirelessly:
- Find the briefcase-shaped Settings icon in the row of icons above the PS4 home menu with your paired controller.
- Get to Device Settings > Bluetooth Devices from the main menu. The devices that are currently connected to your console will be displayed.
- Hold the PS button and the Share button on your PS4 controller at the same time for 5 seconds to sync.
- When the replacement controller shows up as a Bluetooth device, use the other controller to choose it. After that, your PS4 and the new controller will be paired.
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Unpairing A PS4 Controller:
- One must first power down the desired controller for unpairing.
- Fire up your PS4 using a second controller. Go to Setting > Devices > Bluetooth Devices from the PS4’s main menu.
- A list of available controllers should appear. To delete a paired item, just select it and hit the delete button.
Tips for Charging Your PlayStation 4 Controller:
While docked to the PlayStation 4, the controller’s internal battery will charge. The controller will keep charging and the top light will turn yellow even if the PS4 is in rest mode. When the controller’s battery is low, you’ll see a yellow blinking light and a message on the screen urging you to charge it.
When powered, each player’s controller will emit a unique color light from the top of the device: blue for player 1, red for player 2, green for player 3, and pink for player 4.
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Steps To Hard Reset PS4 Controller?
There could be a problem with the controller, and not the PS4, if re-pairing it does not fix the problem. It sounds like you need to do a controller reset. To reset your PlayStation 4 controller, you’ll need a folded paper clip (or something similarly tiny and robust) to press a secret button.
- Make sure your PS4 and internet router/modem are both turned off and unplugged before attempting to reset your controller.
- Turn the controller over and locate the tiny hole on the right side. Slide the paperclip in and hold down the button inside for three to five seconds. You should probably keep holding it for at least 10 seconds.